Shipping policy

Shipping Policy

Thank you for shopping at Click X! 📦

We want your gadgets to reach you safely and on time. Here is how shipping works.

Order processing

Orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day. You will get a confirmation email right after you order, and a second email with your tracking number once your order ships.

Where we ship

We ship to the United States, Canada, the United Kingdom, Europe, Australia, New Zealand, and most other countries worldwide.

Delivery times

Estimated delivery times after your order ships:

- United States & Canada: 7-14 business days

- United Kingdom & Europe: 7-14 business days

- Australia & New Zealand: 7-14 business days

- Rest of the world: 10-20 business days

These are estimates, not guarantees. Delays caused by carriers, weather, holidays, or customs are outside our control, but we will always help you track your package.

Shipping costs

- Free standard shipping on all orders over $50

- Standard shipping: $4.99 for orders under $50

Shipping costs are always shown at checkout before you pay, with no hidden fees.

Order tracking

Every order includes a tracking number sent by email. It may take 24-48 hours after shipping before tracking updates appear. If your tracking has not moved for 7 days, contact us and we will investigate.

Customs, duties and taxes

Customs duties, import taxes, or fees may apply depending on your country. These are the buyer's responsibility and are not included in our prices or shipping costs.

Address accuracy

Please check your shipping address carefully before completing your order. We are not responsible for orders sent to an incorrect or incomplete address entered by the customer. If you made a mistake, email us immediately at [your email] and we will try to fix it before the order ships.

Damaged, lost, or wrong items

- Arrived damaged or defective: contact us within 7 days of delivery with your order number and a photo or short video. We will send a replacement or refund you.

- Package lost in transit: if your tracking shows no delivery after 30 days, contact us and we will resend your order or give you a full refund.

- Wrong item received: contact us and we will make it right at no cost to you.

Please also see our Return and Refund Policy for more details.

Delivery problems

If a carrier marks your package as delivered but you did not receive it, check with neighbors and your local post office first, then contact us within 7 days and we will help.

Click X

Email: clickx7000@gmail.com

Response time: within 24-48 hours

Thank you for choosing Click X. 💙